Amazon Jobs Near Me Facilities Administrator

Position Summary:

At Amazon, we’re working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world’s brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. If you’d like to help us build a place where you can find and buy anything online, this is the job for you.

The Data Centre Global Engineering Operations organization is looking for an individual with proven and tested leadership skills to help bring to fruition a newly developed Facilities Operations Centre (FOC). The Facilities Administrator is responsible for 24X7 monitoring of the data centre’s physical infrastructure and will serve as a facilitator for all Large Scale Events (LSEs) and Critical Site Events (CSEs). This role will also serve as a central monitoring location for the facility electrical and mechanical systems. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.

The ideal candidate will receive extensive training to understanding of data centre IT infrastructure and data centre facilities infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data centre and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist with aligning the Facilities Administrator with the larger objectives of other business and peer organizations. You will need to play a role with growing the team to a standard of operational excellence.

If you are passionate about the Customer Experience, you think and act globally, and you want to contribute to the operational excellence of Amazon Data Centres, then this may be the challenge you’ve been looking for!

Position Responsibilities:

• Assists with the development of tools that will enhance the team’s performance
• Assists with the development of communication and escalation protocols designed to improve the team’s performance
• Monitors the data centre Amazon facilities infrastructure platform
• Serves as a Point of Contact for internal and external teams
• The ability to support a 24X7 environment
• Contributes to outage post mortem analysis
• Assists with coordination and communication during emergency recovery efforts
• Ensures records are updated in a timely manner

Requirements & Skills:

• Strong verbal and written communication skills
• A strong desire to work in a dynamic environment
• Have a personal emphasis toward highly available and scalable global solutions
• High standards – never satisfied with the status quo
• Able to translate business requirements into technical specifications
• Root cause analysis and complex problem solving skills
• Exhibit excellent judgment
• Strong customer focus approach and perspective
• Ability to follow and complete support procedures, system documentation, and issue tracking entries
• Strong results orientation and able to think big
• Strong Microsoft Office skills (Word, Excel, Access)
• Able to dive deep and never out of touch with the details of the business or the technology
• Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools
• Professional traits that are not unique to this position, but necessary for success at Amazon:
• Strive for innovation and simplification
• Ability to communicate with senior leaders

Qualification & Experience:

• 2+ years of Facilities Administrator or a Front of house role.
• 1+ years of experience working with Building and/or Electrical Platform Management Systems

Position Information:

Company Name: Amazon

Employment Type: Full Time

Position Category: Technology, Information and Internet

Job Location: London, England, UK

Application Deadline: N/A